FAQ's

Why are Nesavu dresses special?

At Nesavu, we believe every individual deserves a unique expression of themselves. Our dresses stand out for multiple reasons:

  1. Custom-made Feel: While our products are ready to wear, we design them with the essence of custom-made clothing. Each design reflects thoughtfulness and attention to detail.
  2. Quality Over Everything: Despite our products being priced as ready-to-wear, we never compromise on quality. Our team ensures that each item passes rigorous quality checks before reaching you.
  3. Contemporary Styles: Our design team stays updated with global fashion trends. This ensures that while you wear traditional or contemporary clothing from Nesavu, you always carry a modern touch.
  4. Affordability: Through strategic sourcing and employing the latest techniques in production, we've optimized our manufacturing costs. This allows us to provide our customers with premium quality products without the premium price tag.
  5. Value for Money: We understand the importance of hard-earned money. Hence, every product you purchase from Nesavu offers unparalleled value, making every rupee spent worthwhile.
  6. Ethical Production: Our commitment is not just to our customers, but also to our artisans and workers. We ensure fair practices and ethical production at every stage.

By choosing Nesavu, you're not just buying a dress but investing in a piece of art that resonates with quality, tradition, and modernity. We are driven by passion and a commitment to making every individual feel special in what they wear."

 

 

Q: Does The Nesavu Kidswear have a mobile application, and where can I get it?

A: Absolutely! We've designed our mobile application to provide a seamless shopping experience for our customers. With the app, you can manage your account, stay updated on our latest offers, and shop effortlessly.

Dive into the vibrant world of The Nesavu Kidswear, now available at your fingertips!

 

 

Q: Are your garments ready-made or crafted upon order?

A: Great question! All the garments at The Nesavu Kidswear are ready stock. We pride ourselves on being prompt; once an order is placed, we typically dispatch it within the same day or, at most, within 2-4 working days. We're here to ensure your last-minute shopping is smooth and efficient!

 

 

How do I place an order on your website?"

➡️Shopping for your favorite dress has never been easier! Visit our website, www.thenesavu.com, and browse through our selection of stylish and fashionable garments.

Placing an order on our website is quite simple

  1. Click on the product link you're interested in.
  2. Choose the design you like.
  3. Check for size availability.
  4. Add the item to your cart.
  5. Proceed to check out.
  6. Make your payment.
  7. And voila! Your order is placed!

We hope you enjoy your shopping experience with us!

 

 

Where are The Nesavu kidswear physical stores located?

 "We have physical stores in multiple locations:

  1. Salem (Hastampatti) - The Nesavu, reachable at +91 77088 77688. You can find us on Google maps at this link.
  2. Tirupur (60 Feet Road) - The Nesavu, reachable at +91 77088 44495. You can find us on Google maps at this link.
  3. Coimbatore (Tatabad) - The Nesavu, reachable at +91 77088 69990. You can find us on Google maps at this link.

If you have any difficulties finding our locations, please call us at the respective branch number for directions. Our stores are open from 10 am to 8.45 pm every day. Please visit the store that's most convenient for you. We're looking forward to your visit and would love to host you!"

 

 

Q: Can you provide details on your domestic shipping timelines and fees?

A: Absolutely! For domestic orders, we aim to deliver within 2-7 business days. We have partnered with DTDC for the majority of our deliveries. If DTDC isn't available in your area, or if you have a particular courier preference, do inform us beforehand. Our shipping fees vary from Rs. 70 to Rs. 400, depending on the destination city and the parcel's weight. Additionally, we offer complimentary shipping for orders exceeding Rs. 5000. Happy shopping!

 

 

 

Where should I send my returns?"

"You can send your returns to any of the following addresses based on yfrom where you received an item:

  1. Coimbatore Return Address: The NESAVU TEXTILES PRIVATE LIMITED, 21, 39, Tatabad 3rd Street, Hudco Colony, Tatabad, Coimbatore - 641012, Tamilnadu. Contact Number: 77088 69990.
  2. Salem Return Address: The NESAVU TEXTILES PRIVATE LIMITED, Door No 141/3-3, Narasus Corner, Gandhi Rd, next to Sellers Hyper Market, Hasthampatti, Salem - 636007. Contact Number: 77088 19994.
  3. Tirupur Return Address: The NESAVU TEXTILES PRIVATE LIMITED, Door No, 71, 60 Feet Rd, Near PSR SILKS, J G Nagar, Kamaraj Nagar, Tiruppur - 641602, Tamil Nadu. Contact Number: 77088 44495.
  4. Online/Warehouse Return Address: The NESAVU TEXTILES PRIVATE LIMITED, No. 60, 2nd floor, EMS ENCLAVE, TATABAD 8th street, Coimbatore - 641012. Contact Number: 8098991122.

 

 

 

 

Q: How should I care for my garment from The Nesavu to prevent any damage?

A: Great question! Proper care can significantly extend the life of your garment. If you're unsure about a specific garment's care instructions:

  1. Dry Wash Preferred: For the best care, we recommend opting for a dry wash.
  2. Cold Hand Wash: If you choose to wash it yourself, a gentle cold hand wash can prevent any potential fabric damage.
  3. Drying: After washing, allow the garment to drip dry in the shade. We advise against using tumble dryers.
  4. Ironing: It's best to iron on low heat so the garment to maintain its pristine condition.

Lastly, please be aware that if the garment experiences damage due to improper washing, we cannot accept it as a return. Proper care ensures that your purchase remains as vibrant and beautiful as the day you bought it!

 

Do you use pure silk in your garments?"

 

"Not all of our products are made of pure silk. Here's a quick rundown:

  1. Materials: We mainly use semi-silk, Banarasi, or vegan silk, all paired with a pure cotton inner lining.
  2. Quality: Our focus is on delivering garments with top-notch stitch quality and intricate designs.
  3. Cost-effective: These materials help us make our products affordable and friendly for your pocket.
  4. Always New: Kids outgrow clothes quickly. With our approach, you can enjoy new designs for each occasion.
  5. Product Information: Each product's specific material is mentioned in its description.

We welcome you to experience our high-quality products. Happy shopping!"

 

 

 

 

Do you offer Cash on Delivery (COD) service?"

 "As of now, we do not provide Cash on Delivery (COD) service. We appreciate your understanding and encourage you to utilize our other secure payment methods for your purchases."

 

🌎 To which countries do you offer shipping?

🚚 We're excited to share that we offer shipping both domestically within India 🇮🇳 and globally 🌍. We are committed to bringing The Nesavu kidswear to customers everywhere.

 

 ⏳ What is the timeline and cost for international shipping?

 📦 Our international shipping is carried out via DHL. Dispatch timeline is typically between 2 to 10 business days 📆, while shipping takes around 3 to 10 business days. Costs 💰 are determined based on package weight and destination country.

 

 

Want Matching Outfits for Siblings at The Nesavu Kidswear?

While we currently don't offer a dedicated collection for sibling outfits, we believe in the beauty of creating your unique pair. Here's how you can go about it:

  1. Start With One: Begin by picking an outfit that catches your eye for one of the siblings.
  2. Pair It Up: Dive into our vast collection and look for a design or color palette that complements the first outfit.

For instance, if you've chosen a green floral Kurtha for your son, you might find a matching floral print in a Lehenga, cotton frock, or party frock for your daughter.

  1. Mix & Match: Our diverse range allows you to mix and match products to curate the perfect duo for your little ones.

Remember, it's all about showcasing their personalities while still tying them together in harmony. Happy styling!

 

 

Looking For Discounts at The Nesavu Kidswear?

Absolutely! We value our customers and always look for ways to make your shopping experience more rewarding:

  1. First-Time Purchase Offer: New to our app? Get a flat 5% off on your first order! Simply apply the code 'APP5' during checkout.
  2. Sale Corner: Don't forget to explore our 'Sale' section for select products at special discounted rates. Discover some great deals here: Sale Items
  3. Shipping Savings: Save more with our free shipping offer on orders exceeding Rs. 5000.

Keep an eye out for seasonal promotions and special events for more exciting offers. Enjoy your shopping spree!

 

 

Unsure About The Right Size For Your Child?

Selecting the right size for growing kids can be a bit tricky! Here's a guide to help:

  1. True-to-Size Designs: Our dedicated designers ensure that our clothes align as closely as possible to standard size measurements.
  2. When in Doubt, Size Up!: Considering the rapid growth spurts in children, if you're on the fence about a size, it's a good practice to opt for the larger size. This ensures that the outfit not only fits comfortably now but also accommodates future growth, providing more value for your purchase.

Remember, it's always better for the attire to be a tad bigger than too snug. Your child can always grow into it, ensuring longevity of wear. If further assistance is required, feel free to refer to our size chart or get in touch with our team for guidance!

 

 

 

Do You Offer Customization Options?

Thank you for inquiring about customization. Here's our current stance:

  1. Ready-to-Ship Collections: At The Nesavu, we focus on ready-made collections, ensuring that products are dispatched promptly upon order placement.
  2. Quality Over Customization: While we currently don't offer personal customizations, our emphasis remains on delivering boutique-level quality at an accessible price point.
  3. Browsing & Ordering: You're welcome to explore our diverse range and place your orders on our official website: www.thenesavu.com.
  4. We always strive to meet our customer's needs and continue to evolve based on feedback. Stay tuned for any updates on our services!

 

 

How can I share my feedback about my experience with 'The Nesavu'?"

 

"We're always thrilled to be a part of your special moments and we appreciate when you share your experiences with us!

  1. Google Reviews: You can provide your feedback and share your thoughts by writing a Google review for us.
  2. Share Your Moments: Got a great picture in 'The Nesavu'? Feel free to tag us and share it on social media.

Your reviews and happy pictures are a significant motivation for us, a small business that cherishes every connection we make with our customers. Remember, every time we read your reviews, we do a little happy dance! Share the love and the joy!"

 

Where is The Nesavu Located?

We're proud to call Coimbatore, Tamil Nadu, India our home base! Here's a quick overview:

  1. Headquarters: Our central office is situated in Coimbatore.
  2. Physical Outlets: If you wish to visit us in person, we have storefronts in Coimbatore, Salem, and Tirupur for a more tangible shopping experience.
  3. Online Store: For those who prefer online shopping or are based outside these areas, our website offers the convenience of browsing and purchasing from wherever you are.

Thank you for showing interest in The Nesavu. We're thrilled to serve you, both online and offline!

 

Garment Growth Adaptability & Fit Guide-details?

👗 Snug & Stylish: Our default design approach ensures the garment wraps your child comfortably while looking chic.

📏 Thinking of a Relaxed Fit? Opt for a size (or two) larger if you want a more easy-going look and feel for your little one.

🌱 Growth-Friendly Margins: We've thoughtfully added extra seams in most outfits. As your child grows, these can be loosened to extend the clothing's life and provide consistent comfort.

📝 Tip: Always refer to our size chart and consider your child's growth trajectory when making a purchase. This way, you'll get a garment that not only fits perfectly now but also accommodates future growth.

🛍 Happy shopping, knowing you're investing in clothes that'll grow with your child!

 

 

 

 

 

How can my child become a brand representative for The Nesavu?

 

Stay Updated: We periodically announce openings for brand representatives and models on our website and social media.

  1. Express Interest: Ready to apply? Fill out the appropriate form available on our website.
    • For Brand Representation: Use our standard application form.
    • For Kids Modeling: Access the Kids Model Enquiry Form here.
  1. Await Our Response: After reviewing applications, we'll contact selected profiles aligning with our requirements.

💡 Tips for a Successful Application:

  • Ensure to have a recent and updated portfolio for your child.
  • Stay connected with our channels for timely updates.

We're always eager to discover new faces for The Nesavu and look forward to potentially featuring your child. Thank you for considering us, and we hope to collaborate soon! 🌟👗📸

 

 

 How can I inquire about job opportunities at The Nesavu?"

We appreciate your interest in job opportunities at The Nesavu!

  1. Reviewing Process: We are continually reviewing resumes and conducting interviews. Your application will be kept on file and we will reach out if we believe you could be a good fit for any open position.
  2. Contact Us: If you have any further questions or wish to follow up on your application, please do not hesitate to contact us.
  3. Application Form: You can start the process by filling out our application form here: Job Application.

Thank you again for your interest in The Nesavu. We look forward to potential collaboration in the future!"

 

 

How can I inquire about business opportunities such as reselling, wholesaling, or franchising with The Nesavu?

 

Current Status with The Nesavu:

  • Reselling: ✅ Available now! (Contact: +91 8098991122)
  • Wholesaling: ❌ Currently unavailable.
  • Franchising: ❌ Currently unavailable.

Future Opportunities:

  • We have plans to expand our business program. Interested? Please register your interest [here](Business Opportunity Form), and we'll be in touch as soon as we roll out more opportunities.

Get in Touch:

  • We're always open to dialogue. Want to chat? Schedule a call or meeting with us. Your partnership matters to us.

Thank you for considering a business relationship with The Nesavu. We anticipate a bright future together! 🌟

 

Is There a Size Chart Available for The Nesavu Kidswear?

Absolutely! Finding the right fit is essential. To assist you:

  1. Location: You can find our size chart at the bottom of our website. Just click on the sizing chart link located below each product description.
  2. Guidance: Our size chart is meant to serve as a guide to help you select the best fit. However, please be aware that sizes can vary between different brands.
  3. Direct Access: For a quick reference, you can visit our size chart directly using this link: The Nesavu Size Chart.

We encourage you to use the size chart to ensure the best fit for your child. If you have further questions or need assistance, don't hesitate to reach out to us!

 

 

What's The Nesavu kidswear's Exchange & Return Policy?

We aim for our customers to be completely satisfied with their purchases. Here's our policy on exchanges and returns:

  1. Return Window: Most of our items can be returned for a replacement within 7 days of the purchase.
  2. Product Condition: For a successful return, ensure the product:
    • Is in the same condition as when received.
    • Has the original bill and price tag attached. (We can't process returns that don't meet these conditions.)
  1. Defective or Incorrect Orders: If you've received a defective item or the wrong product, we'll gladly replace it with the correct or a suitable item.
  2. Return Shipping: You're responsible for shipping costs when returning an item. Please use a postal or courier service of your choice. Unfortunately, these costs aren't refundable.
  3. Further Assistance: For any additional information or to initiate a return, you can reach our help desk at +91 80989 91122.

We appreciate your understanding and are always here to help!

 

How can I track my order from thenesavu.com?

Absolutely! Keep tabs on your order's journey in the following ways:

  1. Aftership App: You can utilize the aftership app to keep track of your package.
  2. Our Website: Use the 'Track Your Order' feature on our website through the link:
  3. Track Your Order

Furthermore, after packaging your order, we'll forward the tracking number to you. This will be sent via the email or phone number provided during checkout. (Kindly ensure you've input your email at checkout, or the tracking number may not be sent to your email.)

Please Note: The estimated delivery dates we provide are just that - estimates. We can't guarantee exact delivery dates due to unpredictable factors like weather or other unforeseen circumstances.

 

 

Which payment methods are accepted on thenesavu.com?

At thenesavu.com, we aim to ensure a seamless shopping experience for our customers. You can choose from the following payment methods:

  1. Credit Card
  2. Debit Card
  3. Net Banking
  4. Mobile Wallets

Additionally, we have integrated trusted payment gateways such as:

  • Payubiz
  • Paytm
  • Razorpay
  • For a secure and hassle-free transaction process.

 

How do I use a promotional code during checkout?

  1. Add Items to Cart: Start by adding the items you wish to purchase to your cart.
  2. Proceed to Checkout: Click on your cart and proceed to the checkout page.
  3. Find the Discount Bar: On the checkout page, you'll see a section or bar designated for promotional codes.
  4. Enter and Apply: Type your promotional code into this section and click on 'Apply'. If the code is valid, the discount will be deducted from your total amount instantly.
  5. Using Mobile? If you're checking out on a mobile device, tap on 'View Order Summary' to see the discount bar. Then, enter your promotional code.

Kindly note: Only one promotional code can be used per order. Make sure to enter it before completing your purchase!

 

 

Can I cancel my order after placing it?

  • Certainly! If you've had a change of heart, you can cancel your order within 2 hours of its placement. To do so, please send an email to orders@thenesavu.com, and we'll assist you further.

How do I go about a payment failure?

  • In case of a failed payment, retry placing the order and completing the payment:
  • Check for correct credit/debit card details, pins, passwords
  • Check for sufficient balance in the account
  • Check for functional internet connectivity
  • If amount debited from your account despite a payment failure, it will be credited back within 7-10 business days, after we receive a confirmation from the bank.

 

When will I receive a response to my email?

Thank you for reaching out! You can expect a reply to your email within 72 hours, barring weekends and holidays. If your inquiry is urgent and requires immediate attention, please call us directly at 8098991122, and have your order number ready for faster assistance. We appreciate your patience and understanding.

 

 

What if my package doesn't arrive or is lost during transit?

When your parcel departs from our warehouse, it becomes the property of the chosen courier company, be it DTDC, DHL, or your preferred service.

Please understand, we are legally not accountable for parcels that get lost or are damaged while in transit. If your order hasn't arrived:

  1. Contact the Courier: Initiate a communication with the respective courier company for details regarding your shipment.
  2. Non-refundable/replaceable: Regrettably, we won't be able to provide refunds or replacements for lost parcels. If your parcel's tracking status shows as "delivered" and you haven't received it or believe it might have been stolen, we, unfortunately, cannot provide a refund or replacement for the package.

Your understanding is appreciated.

 

Have Further Questions?

📧 Email Us:

For any additional queries, feel free to drop us an email at hello@thenesavu.com. We're here to help!

📞 Customer Care Team:

For direct assistance, you can:

  • Chat with us: Click on the WhatsApp link to instantly connect with our customer care.
  • Call us: Reach out to The Nesavu Customer Care at +918098991122. We're available Mon - Sat, from 10 AM to 7 PM.

Let us know how we can assist you further!

    Will I get a refund in case when I return a product?

    • Refund will be processed once when we receive product in our warehouse and after completing quality check. It may take 15 to 30 days to credit the refund which depends upon the mode of payment.